Richmond Citizens Advice Bureau Service (RCABS) provides free, confidential, impartial advice to everybody, regardless of race, religion, gender, disability or sexuality. We help our clients with the issues that are important to them, from money worries to benefit entitlements or employment rights; relationships to housing. Whoever you are, whatever the… Continue Reading Richmond Citizens Advice
Place Category: Housing
See also online resources for more places to find advice
We are a medium-sized housing association based in Twickenham, South West London.
We own, manage or take care of loans for over 14,500 homes in London, Berkshire, Surrey, Hampshire, Oxfordshire, Buckinghamshire, Wiltshire and Sussex. These include traditional rented housing, shared ownership, key worker and student accommodation.
In order to generate a profit to help fund our social purpose, we also have a market rent business called Fizzy; and a joint venture to build housing for sale.Unfortunately we can’t accept direct nominations from the public. If you are looking to rent a property please contact Richmond Borough council.
Specific advice services provided:
We have a small Tenancy support team consisting of a Senior Tenancy Support Officer, Tenancy Support Officer and part time Tenancy Support Administrator.
We provide crisis support to vulnerable residents who meet a certain criteria and must be referred via their Housing Officer, Revenues Officer of other frontline staff member.
We also have a Welfare Benefits Hotline for residents to call for advice 0800 542 5862 and a website where residents can access local support services:
http://tvhhub.co.uk/local-services/Opening Hours: Office is open to visitors 8.30am to 5.30pm Telephone lines are open from 8am to 6pm