Online resources

Online resources

Debt

Dealing with money issues can sometimes be off-putting, but if you don’t understand how things like credit or mortgages work, you could end up losing out financially or getting yourself deep in debt.

The following pages will give you the information you need to make the right choices, including help to deal with your debt problems, how to avoid losing your home and how to get your finances back into shape.

Employment

Having a job is an essential part of most people’s lives. When you are in work, you can be faced with many difficult issues, so it is essential to know what your rights are.

Here you can find out more about those rights and how to solve problems. There is also information on what help is available if you’re looking for work.

  • ACAS – specialist employment helpline available
  • Adviceguide – Citizens Advice public website
  • Advicenow – website providing information on rights and legal issues
  • Directgov – useful information provided about government services and your rights
  • DWP – government department responsible for benefits
  • Working Families – a charity that aims to help improve the balance between work and home responsibilities

Housing

Housing issues will always arise and therefore you need to know your rights and responsibilities. You could also find yourself threatened with eviction if you can’t cope with your mortgage payments. On these pages you can find information about how to go about renting or buying a home or just finding somewhere to live. You can also find advice on handling problems with your landlord and help to avoid losing your home.

Social care

Community care services are care services that are arranged or provided by the local authority social services department, mainly to adults who have care needs. Community care services include a place in a care home or services to help you carry on living in your home and keep as much independence as possible.

Welfare benefits

It’s important to make sure that you get all the help that you’re entitled to.

  • Adviceguide – Citizens Advice public website
  • Directgov – useful information provided about government services and your rights
  • Advicenow – website providing information on rights and legal issues
  • Turn2Us – source of benefit advice and help finding charitable grants
  • DWP – government department responsible for benefits
  • Benefits Calculator: A website to help you determine what you can claim from national/ local government via self-serve calculators

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